Deposits Non-Refundable

There is a required Non Refundable $30 Deposit/Convenience Fee for every Installation Service Appointment. The Deposit/Convenience Fee is  deducted from the cost of service.

 

*** If for any reason your appointment is canceled by Jolee Mercedes, your deposit will be refunded within 72 hours of the cancellation. If for any reason the appointment is canceled by the client, the client will be given an option to transfer the Deposit/Convenience Fee to another date within the same month or they forfeit the Deposit/Convenience Fee. **

 

Wig Return Policy
Due to the nature of the item, sales are FINAL on purchases. Please take your measurements and select options very carefully. I will make your custom wig according to your exact specifications. Please note, we are not responsible for improper measurements resulting in a wig that does not fit. We are also not responsible for variances in color caused by monitor settings or photographs. If you are looking for a very specific color, We strongly recommend sending the exact color choice and brand. This small investment can save you hundreds of dollars worth of headaches.

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Weave Return Policy
Due to the nature of the item, sales are FINAL on purchases. Please take your measurements and select options very carefully. I will make your custom wig according to your exact specifications. Please note, we are not responsible for improper measurements resulting in a wig that does not fit. We are also not responsible for variances in color caused by monitor settings or photographs. If you are looking for a very specific color, We strongly recommend sending the exact color choice and brand. This small investment can save you hundreds of dollars worth of headaches.

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